CPU Usage report doesn't work

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adamiss5138
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Joined: Wed Oct 28, 2015 2:53 pm
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CPU Usage report doesn't work

Post by adamiss5138 »

Hello, i have a problem with viewing CPU usage. I am able to see RAM process usage, but no CPU.

Operating System: WinServer 2012-R2 64bit (Virtual Machine)
Install method: EzUGCC running on ISS Web server
Database being used: mysql

Monitor's log

Code: Select all

16.11.2016 14:40:39	UGCCMon Started (1.871) | Dbtype=mysql | Interval=30000ms | OS:  Win | Config file:  C:\Windows\system32\ugccmon.cfg | User:  NT AUTHORITY\SYSTEM
16.11.2016 14:40:40	Starting high resolution timer
16.11.2016 14:40:40	Starting CPU/Memory Monitor thread
16.11.2016 14:40:40	Starting timed restarts based on process runtime thread
16.11.2016 14:40:40	Starting auto updater thread
16.11.2016 14:40:40	Checking for Payment Reminders
16.11.2016 14:40:40	Starting process crash/query monitoring thread, firstbootpause: 15
16.11.2016 14:40:40	Starting timed restarts thread
16.11.2016 14:40:41	Starting FTP Server on port 21.  Using PASV data ports: 2000-65535
16.11.2016 14:40:41	-+-+-| Monitor Initialized |-+-+-
No errors. Can't be this problem caused because I'm running Virtual Machine?

I'm unable to attach files, here is a picture of my Resource usage report http://dl.aurora-gaming.cz/images/resource_usage.png

(Sorry for my bad English, hope you understand)
http://www.aurora-gaming.cz
TeamSpeak 3 IP: ts.aurora-gaming.cz
Masher
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Re: CPU Usage report doesn't work

Post by Masher »

It should still work being a virtual machine.

It's very odd, I'm not sure what could be causing this.
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adamiss5138
Posts: 17
Joined: Wed Oct 28, 2015 2:53 pm
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Re: CPU Usage report doesn't work

Post by adamiss5138 »

Can i request a Demo license to try panel on Bare Metal system instead of VM?
http://www.aurora-gaming.cz
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Masher
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Re: CPU Usage report doesn't work

Post by Masher »

Sure. Please send me a pm with your portal username.
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adamiss5138
Posts: 17
Joined: Wed Oct 28, 2015 2:53 pm
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Re: CPU Usage report doesn't work

Post by adamiss5138 »

I have tested UGCC Panel on my PC with bare metal system and CPU reporting is working. But not on my VM.

Bare Metal system http://dl.aurora-gaming.cz/images/baremetal.png
Virtual Machine http://dl.aurora-gaming.cz/images/vm.png

Is it possible to fix somehow?

(Sorry for my bad English)
http://www.aurora-gaming.cz
TeamSpeak 3 IP: ts.aurora-gaming.cz
Masher
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Re: CPU Usage report doesn't work

Post by Masher »

I think it's an issue with your server's performance counters. I've not seen this problem under any vm.

We're using performance counters on windows to get cpu usage on windows. Check to see if performance monitor works (it uses the performance counters):
https://technet.microsoft.com/en-us/lib ... s.11).aspx

Some quick troubleshooting articles I found for performance counters:
https://www.frameflow.com/technical-res ... er-issues/
https://docs.newrelic.com/docs/servers/ ... e-counters
Masher
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